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ReceptOwl

AI receptionist

An AI receptionist that works the way your business does.

ReceptOwl answers in your business’s name, sounds like your front desk on a good day and turns every conversation into a clear next step — a booking, a booking request, a quote request or a call-back. Nobody has to stop what they’re doing to pick up; only what truly needs you reaches you, with a summary.
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A lime telephone handset, a chat bubble, an envelope and a web chat window together on a lime podium

What it does

The front desk, covered — without the hold music.

  • Answers questions

    Services, published prices, opening hours, areas you cover and your policies — from information you’ve approved.

  • Collects the right details

    The questions your team would ask for each kind of enquiry, plus urgency and the best way to reach the customer.

  • Handles bookings

    A confirmed booking where your calendar is connected, or a complete booking request for your team to confirm.

  • Follows up

    Reminders and follow-ups you’ve agreed: unanswered quotes, missed calls, the morning call-back list.

  • Puts you through when it matters

    Emergencies, complaints and sensitive topics come straight to you — with a summary, so nobody repeats themselves.

  • Keeps a record

    Every conversation and outcome saved where your team works: a CRM, a spreadsheet or your inbox.

How it works

How we set it up with you.

  1. 01

    A short call

    How enquiries reach you today, what gets missed and what your team asks every time.

  2. 02

    We draft, you approve

    We turn your website and anything you send into answers and rules. You check prices, hours and policies.

  3. 03

    Test it properly

    You and your team try it, including the awkward cases: emergencies, complaints, odd questions.

  4. 04

    Go live in stages

    Often after hours first, then busy times. Each channel and connection is tested before it’s switched on.

  5. 05

    Review and improve

    We go through real conversations with you and adjust answers and handover rules.

Straight answers

Good to know.

Knowing the limits is what makes it safe to put in front of your customers.

How it works in practice

  • You choose its name and tone, and approve every answer before it goes live.
  • Each channel and connection is scoped with you and tested before it goes live.
  • Pricing is a one-off setup fee plus a monthly service fee, quoted in writing after the demo.

What it won’t do

  • Invent prices, availability or policies — if it doesn’t know, it says so and takes details
  • Give medical, legal or financial advice
  • Take card details in the conversation

Where it helps most

Built around real workflows.

Tailored demo

Build your receptionist.

Answer six quick questions and watch it take shape. We then build a demo around your business — your services, your hours, your customers’ questions — and show you how it handles them.

  • A demo built on your own services, hours and questions
  • Your receptionist, with the name and manner you chose
  • A clear picture of going live: channels, connections, cost

Free, no obligation. We never contact your customers, and nothing is connected to your systems for the demo.

Let’s start with your business.

Let’s start with your business.

So your receptionist knows who it’s answering for.

What kind of business is it?
How many people work there? (optional)
Free, no obligation

Questions

Good to know.

Something we haven’t covered? Ask us directly.

Is ReceptOwl software I install myself?
No. It’s a done-with-you service: we design the setup around your business, connect the channels and systems we agree, test it with you and look after it once it’s live.
Is it just a chatbot?
Not the scripted kind. Instead of a menu of buttons, it understands what people say or write, asks sensible follow-up questions, uses your business information and takes defined actions — and knows when something needs you.
How long does setup take?
Most of the time goes into agreeing your answers and testing, not into technology. We give you a realistic timeline after the demo, once we know the channels and systems involved.
Can I see what it has said to customers?
Yes. Conversations and outcomes are logged so you and your team can review them, and we go through them with you to improve the answers.

Also part of ReceptOwl

One front desk, every job.

Always ready to answer.

You can close for the night. Your front desk doesn’t have to.

See ReceptOwl in action Talk to us

receptowl.com