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ReceptOwl

AI phone answering

Every call answered in your business’s name.

ReceptOwl picks up when you can’t — when you’re busy, after a few rings or once you’ve closed. It greets callers warmly in your business’s name and turns each call into a booking, a message or a transfer to the right person — like a receptionist who never takes a break.
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A lime-green telephone handset on a dark desk after hours

What it does

What happens when the phone rings.

  • Answers in your name

    Your greeting, your tone and a receptionist name you choose — it sounds like your business, not a call centre.

  • Keeps your number

    Calls forward from your existing line — when you’re busy, after a few rings or outside opening hours.

  • Listens and asks

    It understands what callers mean in their own words and asks what’s missing, like a good receptionist.

  • Books or takes a request

    It books where your calendar is connected, or takes a complete booking request for your team.

  • Transfers what’s urgent

    Emergencies go to your on-call mobile where your phone setup allows — or trigger an immediate alert.

  • Sends you a summary

    Who called, what they needed and what happened next, by text or email, and logged with the lead.

How it works

One call, start to finish.

  1. 01

    A customer rings your usual number

    Nothing changes for them — same number, same business.

  2. 02

    You can’t pick up

    The call forwards to ReceptOwl by your rules: busy, no answer or out of hours.

  3. 03

    It answers and finds out what’s needed

    A warm hello in your business’s name, then the questions you’d ask.

  4. 04

    It acts

    It answers, books, takes a message or transfers the call — whatever your rules say.

  5. 05

    You get the summary

    And the customer gets a confirmation, where you’ve agreed one.

Straight answers

Good to know.

Knowing the limits is what makes it safe to put in front of your customers.

How it works in practice

  • Call forwarding depends on your phone provider — we check what yours supports during setup.
  • If calls are recorded or transcribed, callers are told, and you decide how long records are kept.
  • On a very bad line it asks again or offers a call-back rather than guessing.

What it won’t do

  • Take card details over the phone
  • Give medical, legal or financial advice
  • Promise call-back times your team hasn’t agreed

Where it helps most

Built around real workflows.

Tailored demo

Build your receptionist.

Answer six quick questions and watch it take shape. We then build a demo around your business — your services, your hours, your customers’ questions — and show you how it handles them.

  • A demo built on your own services, hours and questions
  • Your receptionist, with the name and manner you chose
  • A clear picture of going live: channels, connections, cost

Free, no obligation. We never contact your customers, and nothing is connected to your systems for the demo.

Let’s start with your business.

Let’s start with your business.

So your receptionist knows who it’s answering for.

What kind of business is it?
How many people work there? (optional)
Free, no obligation

Questions

Good to know.

Something we haven’t covered? Ask us directly.

What do callers hear when it picks up?
Your business’s name and a warm hello from the receptionist you’ve named, with a short mention that it’s your AI receptionist — EU rules ask for that one line. Then it’s a natural conversation in your tone, and anything that needs you comes straight to you.
Can it transfer a call to my mobile?
Yes, where your phone setup allows it — for example urgent calls to an on-call mobile. For everything else it takes the details and creates a call-back task, so you’re not interrupted mid-job.
Can I choose when it answers?
Yes: every call, only when nobody picks up after a few rings, only when you’re on another call, or only outside opening hours.
Does it replace my voicemail?
In practice, yes. Instead of a beep, callers get an answer, a next step and a confirmation — and you get a tidy summary instead of a voicemail to decipher.

Also part of ReceptOwl

One front desk, every job.

Always ready to answer.

You can close for the night. Your front desk doesn’t have to.

See ReceptOwl in action Talk to us

receptowl.com